By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In my conversations with nurse managers across the country, they often tell me the following: "My staff is struggling with the human side of care. They don't always realize how their words or nonverbal behaviors are perceived by others. Some expect to be their authentic selves even when their behaviors are not working for anyone … [Read more...]

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Over the past two weeks, many states across our country have undergone major snow events. A number of nurse managers have reached out to me for guidance on managing staff who did not show up for work. The following story, shared by a nurse manager, is an example of what some leaders are confronting: I am a nurse manager of a busy … [Read more...]

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse leaders know that the nursing workforce is rapidly shifting. A new generation of nurses - Generation Z- is driving change in almost every healthcare setting. Tim Elmore’s new book, The Future Begins with Z, points out that this new generation is fundamentally disrupting how we think about the workplace. The old recruitment and … [Read more...]

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN There are very few experienced leaders who successfully navigate their careers without turning around a toxic team culture. Sometimes that culture is inherited, and other times it happens from within over time. And in some situations, it may even involve your own leadership team. Several years ago, a colleague and I did leadership … [Read more...]