By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader recently asked me how to manage overconfidence with her novice team. She told me that many of her newest nurses had challenges taking feedback. She further explained: "Ironically, some of my new graduates think they are very high performers when they are not. I think they are comparing themselves to other nurses with a … [Read more...]
Turning the Tide: Rebounding When Your HCAHPS Nurse Communication Scores Decline
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Seeing a drop in your Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores—especially in Nurse Communication—is tough. When you are leading a team that is already stretched thin, a downward trend in patient satisfaction metrics can feel like a critique of your team’s hard work. A nurse manager recently … [Read more...]
APP Leaders – We Need Your Help
Cindi M. Warburton, DNP, FNP-BC, and I are partnering with the New England ONL to offer an Advanced Practice Provider Leadership program. We are looking for some APP leaders to participate in one of two focus groups to review the curriculum and make suggestions for the program. If you are interested, please email me at roseosherman@outlook.com … [Read more...]
When Nurses Pushback on Assignments
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I am hearing from an increasing number of nurse managers, clinical managers, and charge nurses that many nurses are vigorously pushing back on patient care assignments they have been given. One permanent night charge nurse gave the following case example during a program: Jason is an RN on your unit who recently completed his … [Read more...]
Making Sense of RN Turnover
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nursing turnover is a complex issue for health systems that are spending considerable sums to improve their work environments. Two recently released studies (one published in Health Affairs using the 2022 Nursing Sample data and one published by Press Ganey using data from their NDNQI database) provide some additional insight into … [Read more...]
- 1
- 2
- 3
- …
- 156
- Next Page »
LinkedIn
Instagram