Emerging Nurse Leader

A leadership development blog

Navigating the Dunning-Krueger Effect on Units with an Inverse Pyramid of Experience

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader recently asked me how to manage overconfidence with her novice team. She told me that many of her newest nurses had challenges taking feedback. She further explained: "Ironically, some of my new graduates think they are very high performers when they are not. I think they are comparing themselves to other nurses with a … [Read more...]

Turning the Tide: Rebounding When Your HCAHPS Nurse Communication Scores Decline

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Seeing a drop in your Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores—especially in Nurse Communication—is tough. When you are leading a team that is already stretched thin, a downward trend in patient satisfaction metrics can feel like a critique of your team’s hard work. A nurse manager recently … [Read more...]

APP Leaders – We Need Your Help

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Cindi M. Warburton, DNP, FNP-BC, and I are partnering with the New England ONL to offer an Advanced Practice Provider Leadership program. We are looking for some APP leaders to participate in one of two focus groups to review the curriculum and make suggestions for the program. If you are interested, please email me at roseosherman@outlook.com … [Read more...]

The Trust Battery: Every Conversation Either Charges It or Drains It

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One question that nurse leaders often ask today is how to expedite the process of building trust with their team. As nurse leaders, we understand that trust is built over time—and it is. But I've come to believe that trust is also much more dynamic than that. It behaves like a battery. Every interaction you have with a team member … [Read more...]

When Nurses Pushback on Assignments

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I am hearing from an increasing number of nurse managers, clinical managers, and charge nurses that many nurses are vigorously pushing back on patient care assignments they have been given. One permanent night charge nurse gave the following case example during a program: Jason is an RN on your unit who recently completed his … [Read more...]