Emerging Nurse Leader

A leadership development blog

Teaching Nurses to Become More Effective Communicators

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I had a mentor who often said that the "soft skills" are frequently the "hard skills" to master.  Communication is undoubtedly at the top of that hard skills list.  Poor communication skills in healthcare environments can lead to medical errors, fragmented care, poor team coordination, and incivility. They also lead to patient/family … [Read more...]

10 Essentials When Leading in a Unionized Environment

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In July 1974, Congress gave private-sector healthcare employees the right to join unions. Since then, the number of nurses working under union contracts has steadily grown to 20%. National Nurses United is one of the nation's largest unions, representing over 225,000 nurses. Other large unions include SEIU, the Teamsters, State … [Read more...]

Too Young to be Our Leader

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By Rose O. Sherman, EdD, RN, NEA-BC As many seasoned nurse leaders retire, younger nurses are stepping into leadership roles.  Many tell me they are being challenged by their more experienced staff about their age and abilities to step into these complex leadership roles.  Instead of receiving support, they are getting pushback even when no other staff member on the unit has … [Read more...]

When You Are Managing Difficult Staff

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN During almost every workshop I conduct, nurse leaders today express frustration about working with some staff who make things so difficult in the work environment. Consider the following example from a critical care manager: I am new, so maybe some of my staff are testing how far they can go in conversations with me before I … [Read more...]

Leader Inspired Work – Insights from Laudio

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The following is an interview with Tim Darling, President of Laudio and author of the new book Leader Inspired Work: Insight and Tools for Healthcare Managers. This new book, which includes tools and strategies, is built on the insights, research, and experience gained from working with healthcare leaders across the United States. What led you and the Laudio team to write … [Read more...]