By Rose O. Sherman, EdD, RN, NEA-BC, FAAN
There is a growing trend in nursing that is not being discussed at the national level: the skyrocketing use (and sadly abuse) of FMLA by nurses, especially in acute care environments, and its impact on nurse staffing. Almost every health system I have worked with over the past year has reported the same phenomenon—a growing percentage of nurses on FMLA, sometimes intermittently and sometimes for long periods. It is not unusual for a nurse manager to tell me that she has 5-10 nurses on FMLA or Intermittent FMLA at any given time.
As budgets tighten and reimbursement declines, nurse leaders’ ability to backfill positions held by nurses on FMLA will become much more challenging. The Family and Medical Leave Act (FMLA) in nursing has a significant, multi-faceted impact on staffing, primarily by creating unplanned, unpredictable, and intermittent absences that are often difficult to manage. While FMLA is a crucial and legally protected right for employees, its operational effect, particularly intermittent FMLA, which has become much more common, presents a challenge for nurse managers. The impact lies not in the leave itself, but in its effects on unit stability, costs, patient care outcomes, and team morale.
How did we get here?
After decades of legislative discussion beginning in the 1980s, presidential candidate Bill Clinton made passing the Family and Medical Leave Act a central part of his domestic policy platform in the 1992 election. True to his promise, after winning the election, the FMLA was the very first bill President Bill Clinton signed into law on February 5, 1993. The final law was a compromise. It was not the paid leave that many advocates originally wanted, but it established the critical federal standard that employers must provide unpaid, job-protected leave for qualifying medical and family reasons. The federal FMLA provides the minimum standard, or the “floor,” for employee leave. States were free to pass their own laws that provide more generous or expansive benefits. Some state Laws (e.g., CA, NY, MA, CO, WA) created a Paid Family and Medical Leave (PFML) program. This is a state-run insurance benefit, funded by payroll taxes, that provides you with partial wage replacement (typically 60-90% of your average weekly wage, up to a state cap) while you are on leave. Where state laws are more generous such as California, more FMLA leave use is being reported.
What are the key reasons for the use of FMLA?
- The employee’s own serious health condition – This is the most common reason for FMLA use across the general U.S. workforce, and it is a critical factor for nurses due to the high rate of on-the-job injuries. The Department of Labor has clarified that mental health conditions, such as severe anxiety or major depression, can qualify as a “serious health condition” under the FMLA. With Generation Z experiencing lower baseline mental health, nurse leaders now report that many nurses use intermittent FMLA and take a day off to manage stress and burnout without facing disciplinary action.
- The birth and bonding with a newborn child – FMLA provides 12 weeks of job-protected leave for the birth of a child and to bond with the newborn. For the vast majority of nurses who give birth, FMLA is the primary legal mechanism that protects their job during maternity leave.
- Caring for an immediate family member (spouse, child, or parent) with a serious health condition – The same demographics that make parental leave a major factor also position nurses as primary caregivers for other family members. Nurse managers report that an increasing number of nurses now take intermittent FLMA sometimes reducing their shifts to 6-8 hours to take children or parents to medical appointments. Sometimes when an employee is in jeopardy with their time and attendance, union representatives will counsel them to take intermittent FMLA often with limited justification.
What can nurse leaders do?
Managing FMLA use is a significant challenges for nurse leaders. You must balance your legal obligation to comply with the FMLA with your operational duty to ensure safe staffing and unit continuity. You cannot “control” FMLA in a way that interferes with, restrains, or denies an employee’s right to take legitimate leave. Doing so can lead to significant legal penalties. You can—and should—”manage” FMLA use. This means establishing a formal, consistent, and legally compliant process that prevents misuse and manages staff expectations. Some strategies include the following:
- Incorporate FMLA Use as an organizational Performance Metric that is tracked: It is essential that both leaders and union representatives if you are unionized understand how FMLA use is impacting both staffing and the nursing budget. Tracking FMLA use and reasons for use can also be very helpful in strategic planning for well-being programs.
- Require a Complete & Sufficient Certification: Don’t accept incomplete forms. The certification must state the medical necessity for the leave and—for intermittent leave—the estimated frequency and duration of the leave.
- Seek Clarification: If a certification is vague (e.g., “as needed”), you have the right to ask for clarification from the healthcare provider (this generally must be done by HR, not you as the direct manager) to get a more specific estimate.
- Use Second and Third Opinions: If you have a legitimate, good-faith reason to doubt the validity of a certification, your organization (at its expense) has the right to require a second opinion from an independent provider.
- Enforce Organizational Call-In Policies: FMLA leave is a reason for an absence, but it does not excuse an employee from following your standard, established call-in procedures.
- Require Recertification: You have the right to request recertification under specific circumstances. This is a key tool for managing leave that appears to exceed what was originally approved.
- Work Closely with Your HR Partners: It is important to seek clarification if you are unsure about anything involving FMLA use.
- Prevent “Stacking”: Ensure employees on FMLA are required to use their paid leave (PTO, sick time) concurrently, as per your organization’s policy. This prevents an employee from taking 12 weeks of unpaid FMLA and then taking 3 weeks of vacation.
FMLA use is here to stay and nurse leaders must both honor the law but also track the impact.
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