By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I recently reviewed the Press Ganey Health Safety 2026 report, and one finding stopped me in my tracks. It’s a concept they call "Three Hospitals Under One Roof." As I talk with nurse leaders across the country, I often hear a common frustration: "Rose, I feel like I’m managing three different organizations depending on the … [Read more...]
Scheduling Touchpoints with Your Generation Z Nurses
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN For Gen Z, work is deeply relational. They don’t just want a boss; they want a coach who is invested in their growth. Unlike previous generations who might have viewed "no news as good news," Gen Z interprets silence as a lack of support. In my leadership sessions with nurse managers, I often hear, "Rose, I feel like I'm … [Read more...]
Questions to Ask New Graduates During Interviews
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN We are entering the time when organizations begin hiring for their nurse residency programs. I am a firm believer that nurse managers need to be involved in the selection process, as the manager-nurse relationship is critically important. Transitioning from a student to a professional nurse is a high-stakes period, and as we have … [Read more...]
Why Patient Safety Feels Harder Today
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN CNOs quietly tell me that they are under enormous pressure from their C-Suite colleagues. Nurse staffing improved in almost every health system in the country in 2025, yet these staffing gains are not translating into improved care and performance metrics. Despite our sophisticated technology and increased staffing, our "Never Event" … [Read more...]
Moving Beyond My Assignment: Promoting Team Backup
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The scenario is a familiar one that I hear all the time in our leadership development workshops. Charge nurses look around their unit and see some of their staff standing in the hall, scrolling on their phones. Meanwhile, call lights are on, and the unit is busy. When asked why she or he is not jumping in to help others, the nurse … [Read more...]
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