By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A manager recently asked me how she could build Interprofessional teamwork on her surgical unit when the surgical residents had been given the option of opting out on bedside rounds. Her patient satisfaction scores involving communication with health providers were low. Her process to introduce the rounding was well thought … [Read more...]
Exercising More Leadership Diplomacy
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader colleague shared with me that she had received her 360 degree feedback results. A theme in the responses from her peers, supervisor and direct reports was that she often lacked diplomacy when working with others. This was very helpful feedback because a lack of diplomacy could stall her leadership advancement and … [Read more...]
Group Think
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Group Think has been defined as psychological phenomenon that occurs within a group of people when the desire for harmony or conformity in the group results in an incorrect or flawed decision-making outcome. Group members try to minimize conflict and reach a consensus decision without critical evaluation of alternative ideas or … [Read more...]
Your Team at Night
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked the question by a nurse manager about how to manage the night shift when you are not there. It is a great question and one that managers often struggle with. You want to be supportive and visible. Yet at the same time, you get caught up with the chaos of the work leaving little time to think about how to best … [Read more...]
Knowledge Transfer on High Turnover Units
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The national bedside nursing turnover rate increased in 2017 to 16.8%, a 2% increase in one year (NSI, 2018). Much of this nursing turnover continues to occur in the first three years of practice. The overall vacancy rate for RNs in the US is now 8.2% nationwide with some geographic areas experiencing severe shortages. High … [Read more...]
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