By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Many managers dread when staff walk into their office and say, I need to talk with you about something. They fear that something will be a resignation and sometimes it is. In today’s workplace with nurse vacancy rates hovering around 10%, losing an experienced staff member can present significant staffing challenges. Even with … [Read more...]
Creating Psychological Safety
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a new manager how to begin rebuilding psychological safety on a unit where staff deeply distrusted their previous leader. Mending a broken trust can be challenging. Blame and incivility were characteristics of the culture that had evolved over many years. New graduate turnover was very high because of the … [Read more...]
Pushing Staff Out of the Nest
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Sometimes leaders need to push their staff out of the nest to help them to grow. I recently spoke with a manager who found herself in this position. One of her charge nurses had asked to attend the emerging leader course in her health system. She did well in the course and was identified as a high potential future leader in her … [Read more...]
When Managers Break all the Rules
By Rose O. Sherman, EdD, RN, FAAN Students often ask me about books that have profoundly influenced my thinking about management and leadership. A book, that I found helpful in my own leadership journey, was published initially more than a decade ago and recently updated and re-released in 2016. The newest edition of First, Break all the Rules: What the World's Greatest … [Read more...]
Turn Down the Drama at Work
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN It comes up in almost every leadership session that I teach. Leaders want to know how to deal with the drama queens and kings that work for them. I can relate this back to my own experience when I was a manager. My evening charge nurse while extremely competent was also a drama queen. Every afternoon when she came to work, I … [Read more...]
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