By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A young manager talked with me about an experience that she had in her new organization. She had just assumed a nurse manager role and relocated to take the position. Because she had leadership experience, her onboarding was limited to hospital and nursing orientation. Barely three weeks into the position, she attended a meeting … [Read more...]
When Bullying Becomes Normalized
By Rose O. Sherman, EdD, RN, FAAN A nurse manager recently talked with me about the bullying on a unit that she had recently assumed responsibility for. She was shocked at how the bullying behaviors seemed to be normalized and just accepted as part of the culture. The previous nurse manager had not dealt with it because it involved some of her "best" staff. She … [Read more...]
Helping Millennial Nurses Connect With Their Patients
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN During the past few years, some nurse leaders have talked with me about the difficulty that some young nurses have in establishing connections with the patients that they care for. They wonder aloud if the fine art of conversation was still being taught in school. My faculty colleagues also comment on a different student … [Read more...]
Watch Your Digital Body Language
By Rose O. Sherman, EdD, RN, FAAN, NEA-BC Have you ever sent a text or email message that was completely misunderstood by the recipient? Most leaders have had this experience. Our digital communication style and the signals we send through it have become a key part of leadership communication skills. Leaders are searching for ways to reduce the confusion and frustration … [Read more...]
Coaching Staff Who Are Chronically Late to Work
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Recently in a leadership development session, a manager presented the problem of a highly competent nurse who is often late to work. She told the group that she did counseling and when it worked - it was only for a short period of time. Her dilemma is that the employee involved is one of her best nurses who gives 100% of herself … [Read more...]
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