By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In our leadership development workshops, managers often ask about how best to manage difficult staff members. These are the nurses who you dread having conversations with because they lack emotional intelligence, and the ability to accept feedback. My advice is always to enter the conversation with good intentions. We can all be … [Read more...]
When Incivility Runs Rampant
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nursing director recently asked me how to dial down incivility when it runs rampant in the work environment. It is a great question because some of this reflects what is happening in society. Research from the Pew foundation indicates that the majority of Americans (75%) believe that the lack of civility is a crisis in US … [Read more...]
Creating a Cultural Oasis in a Less than Healthy Work Environment
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The Magnet Conference will be held this week in Orlando. Hospitals achieving this designation are notably among the best in the country. Healthy work environments are a core feature. Yet, the truth is that only 8% of hospitals in the US are currently Magnet designated. Many nurse leaders find themselves working in organizations where … [Read more...]
Self-Care for Nurse Leaders
By Rose O. Sherman, EdD, RN, FAAN In today's health care environment, it can be challenging for nurse leaders to maintain a healthy balance between the demands of their work and their own needs for rest and recharging. Many leaders work 12-14 hours every day and have challenges setting boundaries around their work. During one of my research projects, I interviewed a new … [Read more...]
Re-engaging Seasoned Nurses
By Rose O Sherman, EdD, RN, NEA-BC, FAAN So how do I re-engage a nurse who tells me that she is retiring in three years and just wants to be left alone to do her work and finish her time? This is a hard question that many managers tell me that they find themselves dealing with. Some of their most highly seasoned and knowledgeable nurses are no longer willing to become … [Read more...]
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