Emerging Nurse Leader

A leadership development blog

New York ONL Annual Conference September 7th – 9th 2025

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I am proud to be working with the NY ONL as both a pre-conference workshop presenter and keynote speaker for their leadership conference, September 7th -9th in Tarrytown, NY. New York State (especially the upstate area) faces one of the most challenging nursing shortages in the country, along with escalating union activity. If you live in the New York State area, you won't want … [Read more...]

Five Takeaways From Patient Experience Research

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When discussing Patient Experience Scores with nurse managers, the conversation can become emotional. Many leaders feel they are held accountable when numerous variables beyond nursing care impact how patients view their experience. Consider the following story told by an Emergency Department manager: I was recently asked to … [Read more...]

Building Social Capital in Nursing

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The concept of social capital and its impact on teamwork is not a new one. I published a blog on this topic a decade ago (on this site) after watching a popular TED talk (more than 4 million views) titled "Why it’s Time to Forget the Pecking Order at Work." Margaret Heffernan, a well-known business thought leader at the time, … [Read more...]

Eldercare – A Growing Stressor for Nurses

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN As health systems design well-being programs for staff, one often overlooked social determinant of work health is the stress of being a caregiver to elderly parents and relatives. In a recent article in the July-August Harvard Business Review titled Your Company Needs an Eldercare Policy, the authors point out that for the first time … [Read more...]

24/7 Accountability Versus 24/7 Accessibility

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When I ask nurse managers about their roles, they often discuss the exhaustion they feel due to the 24/7 accountability expected of leaders. I have been giving a lot of thought to this recently, and what has changed since I was a nurse manager many years ago, where I also had 24/7 accountability for my unit. I think the change is … [Read more...]