By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I recently had a discussion with a group of nurse managers about their dilemmas with holiday scheduling. This manager's story is a good illustration of what many leaders find themselves confronting over the next two weeks: I don't know what has changed, but staff are now much more demanding about their holiday scheduling needs. … [Read more...]
The Illusion of Control
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurses and leaders love to be in control. But right now, you have less control than you want or may even need to do your job. Consider the story a manager told us during a recent workshop: "I feel like things are out of control right now in our workplaces. Nurses are more worried about their own needs than those of the patient. To … [Read more...]
Teaching Nurses to Be More Empathetic
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Some of the most troubling conversations I have with leaders today concern a growing number of nurses who seem to lack empathy. Caring for patients in a way that projects concern and empathy has always been a core value in nursing. Leaders see an increasing number of new graduates who view nursing as a potentially well-paying job … [Read more...]
Ensuring Fairness to Nursing Staff
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN During a recent leadership development program, several nurse leaders asked for guidance in handling staff complaints that the leader was unfair. One nurse manager shared her story: I have been accused of being unfair more frequently in the last six months than my entire leadership career. I am unsure what is driving the behavior … [Read more...]
Coaching New Graduates About Career Options
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse leaders are concerned about the number of new graduates who enter their practice settings and immediately start an NP program. Consider the story one leader shared on a recent webinar. Several new graduates I recently hired have approached me about schedule changes to accommodate their "graduate school" plans. These days, … [Read more...]
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