The following is an interview with Tim Darling, President of Laudio and author of the new book Leader Inspired Work: Insight and Tools for Healthcare Managers. This new book, which includes tools and strategies, is built on the insights, research, and experience gained from working with healthcare leaders across the United States. What led you and the Laudio team to write … [Read more...]
Watching Our Paraverbal Communication
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When I conduct our leadership workshops, I always listen to leaders' new observations about the content delivered, especially in communication. A growing number of nurse leaders now report concerns about paraverbal communication in their teams. Paraverbal communication is the way you say something. This includes the tone of … [Read more...]
Developing an Executive Presence
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager recently spoke with me about a conversation with her CNO. Her long-term goal is to become a nurse executive. Her CNO seemed less than enthusiastic about her potential. When she asked why, the CNO told her she needed to work on her executive presence if this was her goal. The manager left the conversation, not sure how … [Read more...]
Start Conversations About Change With Why
By Rose O. Sherman, EdD, RN, FAAN In his best-selling leadership book on communication, Simon Sinek notes, "All great leaders communicate in the same way. They always start with the Why.” He notes that people won't buy into what you ask them to do without knowing the rationale behind a change. He describes this as upending the conventional path that many leaders use to … [Read more...]
The Conundrum of FMLA
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager recently asked me on a program why no one talks about the impact of FMLA use on nurse staffing. She reported the following problem: "Twenty percent of my full-time staff are out right now on FMLA, and most plan to take the entire three months. By union contract, these staff keep all their benefits during this time … [Read more...]
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