Emerging Nurse Leader

A leadership development blog

Choose Your Words Wisely

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By Rose O. Sherman, EdD, RN, FAAN    During a leadership workshop that I recently taught, a manager was telling the class about her frustrations with her staff.  As I listened to her, I could not help but notice how many times she used the word "they".  I stopped her and asked who "they were".  I pointed out to her that the use of "they" instead of "we" conveyed to me a lack … [Read more...]

Using Stoicism in Challenging Situations

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By Rose O. Sherman, EdD, RN, FAAN Nurse leaders face many challenging situations and it can be difficult at times to remain calm.  I remember my first leader (then called a head nurse).  She was the calmest person I have ever encountered in healthcare.  I asked her one day how she was able to remain so calm even in crisis situations.  She told me she was a firm believer in … [Read more...]

Managing Conflict Effectively

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Guiding team members to get past their day to day problems, conflicts and communication issues toward a goal of working as a high performance work team can be a  significant leadership challenge.  Yet, nowhere are the stakes higher than in the health care, where team synergy and interdependence are required for high quality patient … [Read more...]

Clarifying Your Preferred Communication Style

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Communication is challenging in today’s environment with both the diversity in the workforce and the culturally diverse patient populations served by health systems. Leaders often report in studies that there are significant differences among team members in values and beliefs about non-verbal behaviors, use of social networking and … [Read more...]

When You are Promoted from Within

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By Rose O. Sherman, EdD, RN, FAAN Having work experience in an organization when you accept a leadership role is often a tremendous advantage but it can also present some unique challenges.  On the positive side, you will not have the steep learning curve about the unit/organizational culture or staff that a leader selected outside the unit might experience.  But … [Read more...]