Emerging Nurse Leader

A leadership development blog

3 Steps to Give More Effective Difficult Feedback

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A young manager recently told me how much she was dreading a crucial conversation that she needed to have  with one of her experienced staff members.  The nurse was very disrespectful to her at a staff meeting.  It was painful, public moment.  The manager exercised a great deal of emotional restraint and chose to do the right thing … [Read more...]

When Incivility is Normalized in a Culture

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By Rose O. Sherman, EdD, RN, FAAN Incivility in our culture has substantially increased and to an extent, it has been normalized in this social media era.  We don't think of incivility or bullying as the normalization of deviance but it is and once this has happened, it can be extremely difficult to make shift back. What is the Normalization of Deviance? The … [Read more...]

Don’t Burn Bridges

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I recently talked with a young nurse leader who is very distressed at how she is being treated by her current employer.  She has found a new position that she thinks will be much better for her.  She is very angry and her inclination is to share her dissatisfaction with others.  My advice to her was simple ----resist the temptation.  … [Read more...]

Leaders Should be Lifelong Learners

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By Rose O. Sherman, EdD, RN, FAAN   Many years ago, I was teaching a Nuts and Bolts Leadership course at a large medical center where I worked as the  Chief of Employee Education.  The course was designed for beginning leaders from all departments in the hospital.  One day I received a call from a highly regarded senior leader in the organization asking me if he … [Read more...]

Recovering Quickly from Leadership Mistakes

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I recently had a young leader call me and ask my advice about a situation where she had clearly made a mistake.  One of her staff told her something very personal and asked her to keep it confidential.  Later during a discussion with a charge nurse on the unit, the leader betrayed the confidence.  The nurse found out and became very … [Read more...]