We proudly partner with the New York ONL to present the Nuts and Bolts of Nursing Leadership. This program is an excellent introduction to leadership for current, new, or prospective Assistant Nurse Managers, Team Leaders, Clinical Managers, or Charge Nurses. A recent Laudio report noted that when nurse manager turnover occurs, the most likely replacement is a frontline nurse … [Read more...]

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN During a recent workshop, I asked nurse managers what they felt was the biggest workforce problem they face today. Without hesitation, they talked about the mismatch between what new graduates expect nursing to be and what they find it to be when they enter practice. The late Charlie Munger was Warren Buffett's lifelong friend and … [Read more...]

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I had a mentor who often said that the "soft skills" are frequently the "hard skills" to master.  Communication is undoubtedly at the top of that hard skills list.  Poor communication skills in healthcare environments can lead to medical errors, fragmented care, poor team coordination, and incivility. They also lead to patient/family … [Read more...]