“The most important things don’t always scream the loudest.” Bob Hawke Nurse managers are having challenges setting priorities. As one manager explained, We have been told to improve our patient experience scores, but I don't even know where to start - there are so many things we could do differently. This manager is not alone - knowing where and how to spend your time in … [Read more...]
Leader New Years Resolutions for 2025
By Rose O. Sherman, EdD, RN, NEA, FAAN We will soon be in 2025, a brand new year. The most effective leaders establish a few personal and professional goals each year. This is a good practice because it forces us to stretch outside our comfort zone. But most New Year's goals are not achieved because the goal is not specific and lacks a plan. There is good research to … [Read more...]
More Yoda and Less Superman in 2025
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager confesses that she is taking her first out-of-town vacation during the holidays and is worried. Her medical center is short-staffed, and her young staff often call her to help them figure out assignments or how to manage call-ins. They are so dependent on me - I have to break them of this habit but don't know … [Read more...]
The Holiday Leave Dilemma
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I recently had a discussion with a group of nurse managers about their dilemmas with holiday scheduling. This manager's story is a good illustration of what many leaders find themselves confronting over the next two weeks: I don't know what has changed, but staff are now much more demanding about their holiday scheduling needs. … [Read more...]
The Illusion of Control
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurses and leaders love to be in control. But right now, you have less control than you want or may even need to do your job. Consider the story a manager told us during a recent workshop: "I feel like things are out of control right now in our workplaces. Nurses are more worried about their own needs than those of the patient. To … [Read more...]
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