By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Being a frontline leader today is challenging under the best circumstances, but imagine what it is like when nurses are disrespectful and critical of those who lead them. Nurse managers now tell me that while this behavior might have been confined to nonprofessional staff in the past, some professional staff are now very … [Read more...]
Using the One Thing to Set Priorities
By Rose O. Sherman, EdD, RN, FAAN “The most important things don’t always scream the loudest.” Bob Hawke Nurse managers are having challenges setting priorities. As one manager explained, We have been told to improve our patient experience scores, but I don't even know where to start - there are so many things we could do differently. This manager is not alone - knowing … [Read more...]
The Potentially High Cost of Nurse Manager Turnover
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When Nick Saban, longtime football coach at the University of Alabama, announced his retirement from the sport in January 2024, an unintended ripple effect led to more than 60 players and coaches leaving their positions or current teams. This has been made possible by a transfer portal allowing players to switch schools if coaches … [Read more...]
From Being a Peer to Becoming the Leader
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I am noticing a trend in our leadership workshops: many nurses are now being promoted from within their own units to leadership roles. Some confess that this has been hard, and their former peers are now among the most outspoken critics of their leadership. Promotions from within can be tricky. Not all your peers will be thrilled … [Read more...]
Building Psychological Safety
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a new manager how to begin rebuilding psychological safety in a unit where staff deeply distrusted their previous leader. Mending a broken trust can be challenging. Blame and incivility were characteristics of the culture that had evolved over many years. New graduate turnover was very high because of the lack … [Read more...]
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