By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I am noticing a trend in our leadership workshops: many nurses are now being promoted from within their own units to leadership roles. Some confess that this has been hard, and their former peers are now among the most outspoken critics of their leadership. Promotions from within can be tricky. Not all your peers will be thrilled … [Read more...]
Building Psychological Safety
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a new manager how to begin rebuilding psychological safety in a unit where staff deeply distrusted their previous leader. Mending a broken trust can be challenging. Blame and incivility were characteristics of the culture that had evolved over many years. New graduate turnover was very high because of the lack … [Read more...]
Nurse Bullying
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN It seems counterintuitive that nurses would bully each other in a time of critical staffing shortages, but it is a huge problem today. During a recent program, charge nurses talked with us about the nurse-on-nurse bullying that has now become commonplace. The reasons some nurses bully others include the following: Intense anger … [Read more...]
Managing Defensive Staff
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN "How do I deal with defensive staff? Everyone seems so on edge, and it is not uncommon for nurses today to lash back out with any performance feedback?" I repeatedly hear this question from nurse managers who attend our leadership development workshops. The workload in most acute care environments is very high, and staffing shortages … [Read more...]
Boundaries in Leadership Roles
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was reminded again this week in talking with new managers about how important leadership boundaries are today. So many leaders feel under intense pressure to be all things for staff, but leadership roles are unsustainable without boundaries. Nurse manager recruitment and retention is a critical challenge. We have new generations of … [Read more...]
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