Emerging Nurse Leader

A leadership development blog

Managing the Escalation of Violent Behaviors in Healthcare

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In almost every session I do, nurse leaders talk about the escalation of violent behavior from patients and family members. Almost everyone agrees it is out of control, but solving the problem is complex. Many health systems have clear behavioral guidelines and a zero tolerance for incivility and violence. But enforcing these rules … [Read more...]

Bridging the Experience Gap: Hardwiring Patient Surveillance on Your Unit

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN As I look at the landscape of acute care today, I see a profound shift that keeps many leaders up at night. We are leading a workforce with a high concentration of novice nurses—talented, eager, but fundamentally lacking the "clinical mileage" that seasoned veterans rely on. When we talk about patient safety in this context, we often … [Read more...]

Coaching Staff to Build Their Emotional Intelligence

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In my conversations with nurse managers across the country, they often tell me the following: "My staff is struggling with the human side of care. They don't always realize how their words or nonverbal behaviors are perceived by others. Some expect to be their authentic selves even when their behaviors are not working for anyone … [Read more...]

Organizational Loyalty in a Tour of Duty World

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I’ve been having many conversations lately with nurse leaders who tell me they are mourning the loss of organizational loyalty. They remember a time when a nurse joined a hospital and stayed for twenty-five years, eventually retiring and leaving with a sense of deep-rooted belonging. Today, that feels like a relic of the past. As … [Read more...]

Coaching Staff Through Snow Call-Outs

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Over the past two weeks, many states across our country have undergone major snow events. A number of nurse managers have reached out to me for guidance on managing staff who did not show up for work. The following story, shared by a nurse manager, is an example of what some leaders are confronting: I am a nurse manager of a busy … [Read more...]