By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager recently discussed her efforts to implement a cultural reset on her unit in a session. She told the following story: I have been in my role for almost a decade. The recent uptick in staff conflict has startled me. Some of my team members have become so negative that they automatically default to assuming the worst … [Read more...]
About Those Meta Glasses
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN For quite some time, nurse leaders at the frontlines of care have been reporting that they often feel like the device police. Keeping staff away from their phones and without their AirPods has been challenging in many settings as the number of Generation Z nurses who grew up wearing these devices increases. Now, nurse leaders have … [Read more...]
Stop Apologizing For Things You Don’t Control
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN There are times in leadership when apologizing for things outside your control can be the right thing to do, but not always. So many nurse leaders today tell me that they are saying "I am sorry" multiple times each day, and it is burning them out. Consider the story below from a young manager: For a long time, I thought my … [Read more...]
The Power of Helping Staff Feel Like They Matter
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Many nurses feel like they no longer matter as individuals to their organizations. A Surgeon General’s report issued in 2023 called for workplaces to do a better job of protecting employee mental health. The report stated that one of the “essentials” for well-being at work is “mattering,” the belief that you are valued and essential … [Read more...]
Recognizing and Rewarding Generation Z
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN During a recent workshop on Leading a Multigenerational Workforce, a nurse leader asked about giving her Generation Z staff authentic recognition. I asked her for some examples of what she is seeing right now: So it seems that some of my staff have gotten high-fives their whole life for basic behaviors that don't warrant … [Read more...]
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