By Rose O. Sherman, EdD, RN, NEA-BC, FAAN During a recent workshop on Leading a Multigenerational Workforce, a nurse leader asked about giving her Generation Z staff authentic recognition. I asked her for some examples of what she is seeing right now: So it seems that some of my staff have gotten high-fives their whole life for basic behaviors that don't warrant … [Read more...]

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The following story is a familiar one that I hear from nurse managers today: "I feel like I work 24/7 now. My younger staff seem to want access to me at all times. They are so used to instant gratification that they think nothing about texting me at 10 PM on a Saturday with a scheduling request three months from now. Then, if I … [Read more...]

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Dr. Jean Twenge, researcher and author of the book Generations, noted, “The breakneck speed of cultural change means that growing up today is a completely different experience from growing up in the 1950s, or 1980s or even the 2000s. These changes have impact. The era when you were born has a substantial influence on your behaviors, … [Read more...]

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I always recommend that nurse leaders remain curious when they hear things from their staff that conflict with their worldview. In a recent workshop, I asked for examples of conversations leaders had with their younger staff that surprised them. One nurse leader shared the following story: I am huge on nursing history. I even … [Read more...]