By Rose O. Sherman, EdD, RN, FAAN Words have power in leadership.  During a recent leadership workshop, a manager was telling the class about her frustrations with her staff.  As I listened to her, I could not help but notice how many times she used the word "they".  I stopped her and asked who "they were".  I pointed out to her that the use of "they" instead of "we" … [Read more...]