By Rose O. Sherman, EdD, RN, FAAN "Trust is like change in a leader's pocket. Each time you make a good leadership decision, you earn more change. Each time you make poor decisions, you pay out some of your change to the people." I was recently talking with a young nurse who was considering leaving her organization. She told me that although she enjoyed her work, she … [Read more...]
Building Trust in the Workplace
By Rose O. Sherman, EdD, RN, FAAN "I am not upset that you lied to me. I'm upset that from now on I can't believe you." - Fredrich Nietzsche Kate Smith asked her nurse manager for a letter of reference for admission to a graduate nursing program. Her manager assured her that she was a great candidate for the program and she would be happy to write the letter. Kate … [Read more...]