By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Front-line leaders tell me that recent frequent changes to organizational policies and practices have left staff reeling. We know from Gallup research that the four qualities that staff look for in their leaders are trust, stability, compassion, and hope. COVID-19 is creating challenges in two of these four qualities - trust and … [Read more...]
Fostering Trust Takes Time
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One of my graduate students who recently became a manager complained to me that her staff did not trust her. She had only been in the role for 3 months. She is the third manager in five years. This trend of frequent turnover of managers is very concerning because we know that trust takes time to build. It is an essential building … [Read more...]
Becoming a Trusted Nurse Leader
By Rose O. Sherman, EdD, RN, FAAN "Trust is like change in a leader's pocket. Each time you make a good leadership decision, you earn more change. Each time you make poor decisions, you pay out some of your change to the people." I was recently talking with a nurse manager who was considering leaving her organization. She told me that although she enjoyed her work, she … [Read more...]
Why Reputation is Your Most Important Leadership Asset
By Rose O. Sherman, EdD, RN, FAAN “Your reputation is in the hands of others. That's what the reputation is. You can't control that. The only thing you can control is your character.” ― Wayne Dyer I recently spoke with a nurse who was applying to our graduate program. One of her letters of recommendation was missing from her file and holding up her admission … [Read more...]
The Most Trusted Profession
By Rose O. Sherman, EdD, RN, FAAN "The friend in my adversity, I shall always cherish the most. I can better trust those who helped relieve my gloom of my dark hours than those who are so ready to enjoy with me the sunshine of my prosperity." Ulyssess S. Grant According to the 2012 Gallup Poll just released, 85% of Americans rated nurses' honesty and ethical … [Read more...]
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