By Rose O. Sherman, EdD, RN, FAAN "An eye for an eye makes the whole world blind". Mahatma Gandhi If you watch the nightly news or observe what goes on in our political environments today, you may sometimes wonder if we live in a civilized society. There is a rash of discourteous, disrespectful and rude behavior that is strangely tolerated, and even accepted as a new … [Read more...]
Creating Psychological Safety in Our Workplaces
By Rose O. Sherman, EdD, RN, FAAN “To create a psychologically safe environment requires at a minimum that you establish trust, boundaries, and a sense of control in the team or social environment.” Robert J. Marshak Over the past decade in healthcare, there has been a significant focus on patient safety. Many tools and procedures such as hand-off communication and … [Read more...]
Working on Teams
By Rose O. Sherman, EdD, RN, FAAN Casey Stengel, the beloved manager of many major league baseball teams, once noted that “Finding good players is easy. Getting them to play as a team is another story”. The same could be said of teams in health care settings. Guiding team members to get past their day to day problems, conflicts and communication issues toward a goal of … [Read more...]
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