By Rose O. Sherman, EdD, RN, FAAN In our leadership practices, we often find ourselves focusing on questions like "what is wrong?", "what needs to be fixed?" or "what are the problems?". It is rare for us to seek information about what things are working well for our patients or what in the workplace keeps staff engaged and inspired. Appreciative inquiry is a different … [Read more...]
Would Your Nursing Staff Recommend Your Hospital?
By Rose O. Sherman, EdD, RN, FAAN I recently spoke with a new Chief Nursing Officer who expressed concern about clinical nursing care in her facility. She noted, "I am not sure that I would want to be hospitalized here and this is a terrible feeling to have. This is a difficult conversation to have with our staff and leadership but I believe that I am not alone in my … [Read more...]
The Power of Positive Thinking
By Rose O. Sherman, EdD, RN, FAAN "Whether you think you can or you think you can't - you're right." Henry Ford I was recently talking with a young graduate student who was genuinely interested in trying to improve her interactions with others. She recognized that she was not being perceived as a high potential emerging leader. She asked me for a candid assessment of … [Read more...]
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