By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I met with a nursing director the other day who told me that she "was beating herself up" because she gave a nurse a second chance and the nurse made a serious mistake that seriously injured a patient. The first situation was one in which an unclear system contributed to the error. She confessed she gave the nurse the benefit of … [Read more...]
The Importance of Second Chances
By Rose O. Sherman, EdD, RN, FAAN “Success does not consist in never making mistakes but in never making the same one a second time.” George Bernard Shaw "Will you take another chance on me? " This was a question that one of my former students who had failed out the graduate program asked me. She had begun her graduate work when she was young, immature and lacking … [Read more...]