By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When should you give staff a second chance if they have made a fairly serious mistake. In some organizations, there are strict policies about no second chances. In other organizations, nurse leaders have more discretion. What should leaders think about when they are about to give the staff member a second chance. Making these … [Read more...]
Giving Staff a Second Chance
By Rose O. Sherman, EdD, RN, FAAN “Success does not consist in never making mistakes but in never making the same one a second time.” George Bernard Shaw "I hope she will give me a second chance.........I lost my cool and said many things that I should not have and then I walked out." This was a conversation that I had recently with a staff member that I am mentoring. … [Read more...]
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