By Rose O. Sherman, Ed.D, RN, NEA-BC, FAAN Step back a minute and think about your first year in nursing practicing. What if the following was your experience: The country was in the middle of a pandemic. You did most of your nursing program remotely. You watched the team members change frequently. 50% of nurses who staffed your unit were travelers. Your … [Read more...]
When Environments are not Psychologically Safe
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A senior nursing leader that I am coaching is facing a challenging situation. One of the key members of the executive team demonstrates bullying behaviors that have created a culture that is not psychologically safe. The organization has excellent performance on key metrics. This leader is seen by the CEO as a "get it done" person … [Read more...]
Creating Psychological Safety
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a new manager how to begin rebuilding psychological safety on a unit where staff deeply distrusted their previous leader. Mending a broken trust can be challenging. Blame and incivility were characteristics of the culture that had evolved over many years. New graduate turnover was very high because of the … [Read more...]
How Nurse Leaders Can Create Psychological Safety for Staff
By Rose O. Sherman, EdD, RN, FAAN "When a leader makes the choice to put the safety and lives of the people inside the organization first, to sacrifice their comforts and sacrifice the tangible results, so that the people remain and feel safe and feel like they belong, remarkable things happen." Simon Senek Over the past decade in healthcare, there has been a … [Read more...]
Creating Psychological Safety in Our Workplaces
By Rose O. Sherman, EdD, RN, FAAN “To create a psychologically safe environment requires at a minimum that you establish trust, boundaries, and a sense of control in the team or social environment.” Robert J. Marshak Over the past decade in healthcare, there has been a significant focus on patient safety. Many tools and procedures such as hand-off communication and … [Read more...]