By Rose O. Sherman, EdD, RN, FAAN "Celebrate what you want to see more of." Tom Peters A frequent challenge that I hear from nurse leaders involves staff disengagement. One nurse leader recently lamented that "Many of my nurses make it very clear that they are here to do their 12 hours and go home. We have practice councils and can't get participation. We have a … [Read more...]
Learning from Criticism
By Rose O. Sherman, EdD, RN, FAAN "Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots." Frank A. Clark A nurse leader recently talked with me about a session that she had with a Human Resource manager. She was being advised on how to manage a serious disciplinary issue with a staff member. During this session, she was … [Read more...]
Helping Nurses Cope with Moral Distress
By Rose O. Sherman, EdD, RN, FAAN “Our lives begin to end the day we become silent about things that matter” -Martin Luther King, Jr. A nurse manager recently discussed with me the challenge of helping her nursing staff cope with moral distress. Her medical-surgical unit has a very high case mix of elderly patients covered by Medicare. Many of these patients are close … [Read more...]
Becoming a Systems Thinker
By Rose O. Sherman, EdD, RN, FAAN “Business and human endeavors are systems…we tend to focus on snapshots of isolated parts of the system. And wonder why our deepest problems never get solved.” ― Peter Senge When senior nursing leaders are asked about qualities that they seek in their emerging leaders, they are quick to mention the importance of systems … [Read more...]
What Nurse Leaders don’t tell Staff about their Leadership Roles
By Rose O. Sherman, EdD, RN, FAAN In 2003, I conducted research with nurses not currently in leadership positions to determine factors that would lead them to either consider or reject taking a formal leadership position such as nurse manager. In this study, I was interested in learning what feedback staff were hearing about leadership roles from current nurse leaders. I … [Read more...]