By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A CNO recently asked me how she should be responding to the RaDonda Vaught case. I really have not said anything, she commented - because I am not sure what to say. At the same time, her frontline leaders are telling her that younger staff are concerned and emotional. They show my leaders all the FaceBook posts and TicToc videos … [Read more...]
Listening – A Leadership Superpower
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What is the key to your leadership success? It is a question that David Rubenstein asks some of the world's greatest leaders interviewed for his new book, How to Lead: Wisdom from the World's Greatest CEOs, Founders, and Game Changers. It is interesting how many mention that they believe their listening skills play a crucial … [Read more...]
Becoming a Better Listener
By Rose O. Sherman, EdD, RN, NEA-BC,FAAN The art of listening is an overlooked leadership tool. Yet, we know that leaders who are good listeners are better at building trust and promoting loyalty. I once worked with a senior nurse leader who wore a rubber band on her wrist. I was curious as to why she did this. She told me that she had to resist her urge to … [Read more...]
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