By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was coaching a young leader the other day. Her CNO was concerned because although she had good potential, she lacked emotional intelligence. In talking with her, I realized that she expected staff to get used to the way she is - unfiltered and sometimes abrupt. Even in … [Read more...]
Why EQ Matters More than IQ in Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I am coaching a nurse executive who has a dilemma with one of her directors. The director is in a key leadership role yet has issues relating to others with little insight into how she is perceived. Her behaviors include complaining about upper management, refusing to take responsibility for her mistakes, and intimidating staff … [Read more...]
Leading with Emotional Intelligence
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Recently a young leader asked me what one thing she could do to insure success in leadership. I advised her to work diligently on her own emotional intelligence because when leaders fail, it is rarely because of the "hard skills" like financial management but rather because of challenges in their soft skills including emotional … [Read more...]
Why EQ Matters More Than IQ in Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When looking at leadership candidates, we often focus on perceptions of the candidate's competence and intelligence. Yet a considerable amount of research now suggests that it is EQ and not IQ which separates outstanding leaders from the rest. EQ is the "it" factor according to Travis Bradberry in a blog for Success Magazine that … [Read more...]
Emotional Intelligence in Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently presenting to a group of nurse leaders and asked the question about whether they had ever lost control of their emotions in front of their staff. Many in attendance had but one leader's response really surprised me. She saw nothing wrong with displaying her anger because "this is who I am and people have to get used … [Read more...]
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