By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Few experienced leaders have not sent at least one email that they later regretted sending. Your use of email is your digital presence. Like executive presence, it can propel your leadership or derail you. This is especially true now when we are more reliant on email because of social distancing. In most organizations, it is the … [Read more...]
When You Don’t Respond to Emails
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One of my Millennial nurse leader students was upset because her Chief Nursing Officer had spoken to her about her lack of responsiveness on email. I don't like email, she explained to me. I prefer to be texted. The challenge is that her organization uses email as their official communication mechanism so opting out is not really … [Read more...]
Managing Your Email
By Rose O. Sherman, EdD, RN, FAAN It is not unusual for nurse leaders to get hundreds of work related emails a day. Learning to manage (not ignore) email is an important leadership skill so you don't get totally overwhelmed and fall behind in other work. Here are 10 great strategies from the experts: Schedule a … [Read more...]
When Leaders Don’t Respond to Emails
By Rose O. Sherman, EdD, RN. FAAN A colleague recently discussed with me her concern about nurse leaders in her organization who don't respond to their emails despite acknowledgement within the organization that it is the official means of communication. She told me that it was disheartening to send an email to her supervisor and have it go unacknowledged. From a … [Read more...]
Before You Click Send on that Email
By Rose O. Sherman, RN, EdD, FAAN There are few nurse leaders who can't tell you a story about an email that they wished they had not sent. The use of email has become a common method of communication at work. Yet, a poorly written email, an email sent in anger or even the inclusion of a cute cartoon that is misinterpreted can have unintended negative consequences. I … [Read more...]