By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Does holding a staff member accountable sometimes backfire on the leader? One of our blog readers Heidi Brown, MSN, RN shared the following thoughts on this subject in a recent email: Heidi's email There is a tremendous amount of research about the benefits of accountability; both for employee and organization. There is no … [Read more...]
Holding Staff Accountable
By Rose O. Sherman, EdD, RN, FAAN Nurse managers often tell me that one of their biggest challenges is holding staff accountable for their behavior. Part of it is our world today. Ethicists have commented that there has been a change in the willingness of individuals to accept responsibility for their behavior. The culture has instead become one of blame. Some staff are … [Read more...]
Accepting Accountability
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I had an interesting discussion with a graduate student this week. She was making excuses as to why she had not paid her tuition bill on time for the semester, and was subsequently dropped from a course. She ended up having to pay a late fee to get reinstated. She was full of excuses as to why it happened - moving from "her busy … [Read more...]
Creating a More Accountable Staff
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I visited a clinical site recently where one of my graduate students was doing an administrative practicum. She had an incredibly good experience with a very dynamic nurse leader. She was however surprised at the lack of accountability she observed in many RN staff when challenges with performance measures were being … [Read more...]
Personal Accountability
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN My graduate students often ask me what they can do to stand out as leaders. I always tell them that an important quality in short supply today is personal accountability or the willingness to take ownership for one's work and/or decisions. It is about holding yourself 100% accountable for your actions. If you are willing to do … [Read more...]
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