By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Everyone likes good news, but sometimes leaders are asked to deliver bad news to their staff. It’s even harder when you don’t agree with the message or decision you’re communicating. Many leaders have asked me recently - What is the best way to message bad news? The bad news could reduce personal benefits, involve redeployment … [Read more...]
Coaching to Promote a Growth Mindset
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN How do you coach the cave dwellers on your unit? I was asked this question on a recent webinar. The term cave dweller was new to me, but I quickly learned that it describes staff who are Consistently Against Virtually Everything. It made me smile because I can remember leading some staff members who would fall into this … [Read more...]
Email Messages in Turbulent Times
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Few experienced leaders have not sent at least one email that they later regretted sending. Your use of email is your digital presence. Like executive presence, it can propel your leadership or derail you. This is especially true now when we are more reliant on email because of social distancing. In most organizations, it is the … [Read more...]
When a Staff Member has a Difficult Personality
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Dealing with difficult staff can be challenging, especially for new managers. The well known Buddist Pema Chodron has noted that "difficult people are our greatest teachers." The reason that they are great teachers is that when working with them, we learn a great deal about ourselves. Especially difficult personalities for nurse … [Read more...]
Why a Webcams On Culture Matters
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The COVID-19 pandemic has shut down usual systems of interactions and social distancing is the new norm. As we have trended downward in the number of in-person interactions, it is not surprising that we have trended upwards in online-interactions. Nurse leaders miss getting together with other leaders. It is much harder to … [Read more...]
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