By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A challenge that frontline leaders talk about today is the balance between being supportive with staff while confronting negative behavior so it does not destroy moral. What follows is a common scenario that many leaders have discussed with me during recent coaching workshops. Renee is an experienced staff nurse in your … [Read more...]
When the Soft Skills Become the Hard Skills
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When we think about leadership, we often focus on key business skills that are important for leaders to learn. These competencies include learning to manage a budget, plan for resources, monitor quality measures, and think strategically. … [Read more...]
Helping Staff to Build Resilience
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Staff fear and anxiety continues with no end in sight to COVID-19 and a possible resurgence in many areas. Nurse leaders are struggling for ways to help staff to build resilience during a time of social distancing. The challenge is especially significant with younger nursing staff who have not had as much experience with … [Read more...]
Timing is Key in Leadership
By Rose O. Sherman, EdD, RN, FAAN What should you do if you directed to launch a new program during COVID-19, and the timing seems entirely off? It is an interesting question posed by a frustrated nurse leader whose CEO won't take no for an answer. The staff scheduled to work in the program feel stretched and exhausted. There are questions about a COVID resurgence in … [Read more...]
Using After Action Reviews
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A leader recently described to me her experience with staff redeployment from her unit during COVID-19. It had been somewhat of a disaster for various reasons, mostly related to a lack of planning. Given the possibility of a second COVID resurgence in her geographic area this Fall, there is a strong likelihood that staff could … [Read more...]
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