By Rose O. Sherman, EdD, RN, NEA-BC Executive leadership turnover in healthcare in 2022 is skyrocketing, with 18% more CEOs leaving their roles than in 2020 or 2021. Burnout, exhaustion, and frustration with reimbursement are reasons why executives are rethinking healthcare leadership roles. And while undoubtedly these roles are taxing, the burnout and exhaustion among … [Read more...]
The Business Case for a Dedicated Education Unit
By Rose O. Sherman, EdD, RN, NEA-BC The following is a story I hear far too frequently today. We hired a new graduate who wanted to work in critical care. When I asked her as part of our recent graduate residency program why ICU - she told me that it looked like exciting work from what she had seen on movies and TV. I asked her if she had rotated through a … [Read more...]
Why Net Promoter Scores Matter
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One organization I recently worked with reported that a critical recruitment and retention initiative for them is to increase their net promoter scores among their staff. This metric is evaluated quarterly via a pulse survey. I have rarely seen this metric used to assess nurse recruitment and retention, but I think it is an idea … [Read more...]
When Staffing with New Nurses Becomes the New Normal
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Over the past 12 months, nurse leaders, especially in acute care settings, have anecdotally reported that a growing percentage of their staff are nurses with less than two years of experience. This is not by choice - it is almost impossible to find experienced nurses. These observations are supported by Epic researchers, who use … [Read more...]
When Leaders Lose Control of the Narrative
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader laments about what she sees as a loss of professionalism in nursing. We are now watching the uberization of nursing, complete with expectations of surge pricing. The focus is now on one's personal needs and whether the job can meet those expectations. There is little discussion about nursing as a calling or even a … [Read more...]
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