Emerging Nurse Leader

A leadership development blog

A CNO Goes Incognito

by

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN You may be familiar with the television show Undercover Boss, where CEOs and business owners go undercover in their businesses, working at the point of service for an extended period to assess what is happening with people and processes. Their discoveries are often quite revealing. Some Chief Nursing Officers also schedule regular … [Read more...]

Security in Healthcare Today

by

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Several weeks ago, I attended the American Academy of Nursing meeting in Washington, DC. The growing problem of physical assaults and violence on healthcare staff was discussed with a focus on gun control. Not surprisingly, the murder of a nurse and social worker at Methodist Hospital Dallas was top of mind for many … [Read more...]

An Update on Brenna

by

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What are the odds you would talk about a nurse's onboarding experience and then unknowingly have her in the audience when you present a poignant post she wrote on LinkedIn? It happened to me at the OR Manager's conference a few weeks ago. In a keynote, I talked about Brenna's rocky onboarding experience as outlined in the LinkedIn … [Read more...]

Rethinking Meetings

by

By Rose O. Sherman, EdD, RN, FAAN All of us have probably had the experience of attending a meeting where there were no outcomes, and the conversation drifted way off the subject of the original intent of the meeting.  Participants leave meetings like this feeling de-energized and perhaps even angry that their time has been wasted.  It can become difficult to maintain … [Read more...]

Watch Your Use of Emojis

by

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager shared the story: "I love to use emojis in my texts to staff. I recently sent a thumbs-upemoji to one of my staff to congratulate her on a well-done job. It had quite the opposite effect when she told me that a thumbs-up emoji is passive-aggressive in her world. I checked with some of my younger staff, and they … [Read more...]