By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Many health systems today are looking at redesigning care to a team-based model. When making this change, it is essential to think about the role of teamwork. Don't assume that it is strong. Consider the story a nurse manager recently shared with me. It feels like I am watching the musical West Side Story play out daily with … [Read more...]
When Leaders Don’t Agree With Organizational Decisions
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One of the challenges in any leadership role is that you will sometimes be asked to implement policies, procedures, and practices that you disagree with. New managers often ask me how they should deal with this and whether they should share their viewpoints with the staff. While expressing your displeasure and proving your advocacy … [Read more...]
Are Your Staff Net Promoters?
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Healthcare systems are spending millions of dollars to recruit and retain staff. But what if some of those efforts are undermined by your staff? Consider the following story that a nurse leader shared with me: I was at the gym and overheard two nurses talking about their hospital - our local competitor. In loud voices, they … [Read more...]
Accommodation for Mental Health Issues
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The Centers for Disease Control and Prevention released a study last week which looked at teen mental health since the fall of 2021. The study has received widespread public attention because the findings are shocking although maybe not to the parents of teenagers. It shows a disturbing trend for adolescent girls. According to … [Read more...]
Psychological Safety on Teams
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In a new book examining research on psychological safety, teamwork, and well-being, authors Maben, Ball, and Edmondson point out that how the staff works together, how safe they feel about raising concerns, and their well-being has a significant impact on patient care outcomes and effective care delivery. Working on teams, by its … [Read more...]
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