By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When I ask nurse managers about the most valuable content in my programs, they inevitably tell me they come away "very happy to know that I am not alone in some of the behaviors that I am seeing." These nurse leaders at the frontlines are observing what they describe as a significant cultural shift in their workforce. They readily … [Read more...]
Communicating With Defensive Staff
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I have heard multiple versions of a similar story from nurse managers in recent conversations: I gave some constructive feedback to one of our new graduates today. It just involved some minor changes in how she prioritized her assignments. She became so defensive even though I was extremely gentle in my approach. She shut down and … [Read more...]
Helping New Graduates Expand Their Range of Career Options
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A CNO expressed frustration about a recently held meeting with nurse residents in her facility. She told the following story: I talked with our new graduates about career planning and the wide range of opportunities available to them in nursing. Almost the whole group of 30 seemed to have already decided what they wanted to do. … [Read more...]
Managing the Cognitive Overload of Nurses
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I recently interviewed a nurse leader who shared her concerns about the level of cognitive overload experienced by nurses today. She shared the following observation: So, let's hypothetically walk in the shoes of a medical-surgical nurse today. I start my shift with five assigned patients, but by the end of my 12 hours - all five … [Read more...]
Coaching to Promote Critical Thinking
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Onboarding new graduates now takes a village. A nurse manager shared her concerns, "I am shocked at how underprepared our new nurses are this year. While doing leader rounding, I asked a new graduate about her patient, and her assessment of the priorities for care was genuinely concerning. Preceptors are coming to me to say - … [Read more...]
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