By Rose O. Sherman, EdD, RN, NEA-BC, FAAN For many months, nurse leaders have been asking me why we are not more honest with the public about what is happening in our healthcare delivery system. One emergency department nurse leader related the following story that is so similar to others that I have heard: My health system regularly advertises on TV and billboards about … [Read more...]
The Role of Luck in Our Careers
By Rose O. Sherman, EdD, RN, FAAN What does luck have to do with it? This is a question that nurse leaders rarely ask when they discuss their career successes. I was intrigued to see Jim Collins and Morten Hansen, authors of Great by Choice, devote a whole chapter to this topic in their book. Thomas Jefferson said, "I am a great believer in luck, and find that the harder … [Read more...]
Managing Up in Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Several leaders have recently asked me to talk with their teams about "managing up." Interestingly, even the term may mean different things to different leaders. If we manage up successfully, we create a strong relationship with our supervisor, allowing us to meet our work needs and encouraging each person to learn and grow. I have … [Read more...]
When Nurses Lack Empathy
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Some of the most troubling conversations I have with leaders today concern a growing number of nurses who seem to lack empathy. Caring for patients in a way that projects concern and empathy has always been a core value in nursing. Leaders see an increasing number of new graduates who view nursing as a potentially well-paying job … [Read more...]
Managing Difficult Nursing Staff
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Being a nurse leader is challenging today, but managing difficult staff makes it even more stressful. These are the nurses who you dread having conversations with because they lack emotional intelligence and the ability to accept feedback. My advice is always to enter the conversation with good intentions. We can all be … [Read more...]
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