By Rose O. Sherman, EdD, RN, NEA-BC, FAAN 2023 has been a challenging year, especially for frontline managers. Not surprisingly, we are seeing higher levels of burnout in this group. When we feel exhausted and burned out, the temptation is shut down emotionally and shut out sources of stress. This could include routine leader rounding. We can probably give a million excuses … [Read more...]
Managing Staff Expectations
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Charlie Munger is Warren Buffett's lifelong friend and professional colleague. He is well known for his practical advice and life wisdom. Charlie has been quoted as saying the following: "The first rule of a happy life is low expectations. If you have unrealistic expectations, you will be miserable your whole life. You want to … [Read more...]
Showing Gratitude
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I often ask nurse leaders to talk about how they are flexing to meet the needs of their younger workforce. Recently, a nurse manager talked about how she has instilled gratitude into her conversations with staff. She observed - I did not use to do this. I am old school and was raised with a work ethic where you show up and do your … [Read more...]
Showing Courage in Leadership Roles
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In the past, courage has not been recognized as an important attribute for nurse leaders. This is changing. In my recent conversations with current nurse leaders about what our future leaders will need, the ability to act courageously is increasingly part of the discussion. Without question, innovation is needed in healthcare … [Read more...]
Helping Staff to Navigate Their Conflicts
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN From AONL research on the nurse manager role, we know that managing staff conflicts is one of the top five activities and least favorite ways leaders spend their time. Consider this situation a nurse manager recently raised during a seminar: My staff don't want to navigate their conflicts. They expect me to solve them and … [Read more...]
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