By Rose O. Sherman, EdD, RN, FAAN "Culture eats strategy for breakfast" - Peter Drucker A nurse recently told me the story about how walking rounds were implemented in her hospital in an attempt to improve patient satisfaction scores. A review of the nursing literature indicates that when report is conducted at the bedside of the patient - the patient feels more included … [Read more...]
Building High Performance Work Teams
By Rose O. Sherman, EdD, RN, FAAN “Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.” Patrick Lencioni Casey Stengel, the beloved manager of many major league baseball teams, once noted that “Finding good players is easy. Getting them to play as a team is another story”. The same could be … [Read more...]
Carefronting: A Different Approach to Managing Conflict
By Rose O. Sherman, EdD, RN, FAAN "Our ultimate freedom is the right and power to decide how anybody or anything outside ourselves will affect us" Stephen Covey One of the most significant challenges that nurse leaders at every level in an organization face is the management of conflict. In today's environment, nursing teams are composed of staff from different … [Read more...]
How Nurse Leaders Derail Own Their Careers
By Rose O. Sherman, EdD, RN, FAAN There are many good resources about how to be a great nursing leader. You will find far less written about the kinds of behaviors that can derail your career, some of which you may engage in unknowingly. Consider the following case study: Miranda Perez is oncology nurse with five years of experience. She recently enrolled in a graduate … [Read more...]
What New Graduates Need from Their Leaders
By Rose O. Sherman, EdD, RN, FAAN It is spring and many nurse leaders will be hiring new graduates to join their staff. It may not surprise you to learn that the highest turnover in most nursing organizations occurs with new graduates in their first year of nursing practice. The RN Work Project funded by the Robert Wood Johnson foundation is a longitudinal study that … [Read more...]
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