By Rose O. Sherman, EdD, RN, FAAN Our readers who live in New England are probably very familiar with the story of the grocery chain Market Basket headquartered in Massachusetts with 71 stores and 25,000 employees throughout New England. Market Basket is a privately held family-owned company. A long-standing and very complex family feud led to the ouster of a beloved … [Read more...]
The Nursing Leadership Development Dilemma
By Rose O. Sherman, EdD, RN, FAAN Many times in this blog, I have talked about the importance of succession planning and growing our future nurse leaders. But what if those emerging nurse leaders are never given the opportunity to take charge or lead others on their units. How can they gain leadership experience without an opportunity to lead? This is an interesting … [Read more...]
The Experience Bias in Nursing Leadership
By Rose O. Sherman, EdD, RN, FAAN We usually think of leadership experience as a strength when leading people, making decisions or initiating new projects. But there is a flip side to having a great deal of experience in that it can bias your thinking when innovating or dealing with new challenges. Over time as a leader as you confront similar situations, your brain … [Read more...]
Using Staff Feedback to Improve Your Leadership
By Rose O. Sherman, EdD, RN, FAAN Leadership expert Ken Blanchard has described feedback as the breakfast of champions but many nurse leaders will tell you that it can be difficult to swallow. I was recently talking with a leader who told me that staff had reported on a recent satisfaction survey that she had become almost invisible on the unit. Like many nurse leaders in … [Read more...]
The Cost of Nurse Leader Turnover
By Rose O. Sherman, EdD, RN, FAAN I was recently talking with an international nurse leader who told me about the high rate of what he described as "leadership churn" in his country's national health system. He feels that based on his recent research, it is coming at a significant cost relative to the work environment, nurse perceptions of leadership support and care … [Read more...]
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