Emerging Nurse Leader

A leadership development blog

Relational Leadership in a Transactional World

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By Rose O. Sherman, EdD, RN, NEA-BC There is significant research evidence that a relationship leadership style (authentic, servant, and human-centered leadership) is linked to more effective recruitment and retention and quality patient outcomes. However, nurse leaders increasingly tell me staying relational is more complicated in a transactional healthcare environment. … [Read more...]

The Role of Nurse Recognition

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The topic of recognition is coming up more frequently today as I talk with nurse leaders. They see it as a double-edged sword. While most understand the importance of giving recognition, they now find many staff who want recognition for doing the bare minimum. One manager explained his dilemma in a recent coaching session: "So we … [Read more...]

Who Owns the Patient Experience?

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse managers increasingly report dissatisfaction with how accountability for the patient experience is viewed in their health systems. Consider the following story an Emergency Department Manager recently reported in a manager focus group: “ We have had a triage tent in front of my ED for almost two years – that’s how busy we … [Read more...]

Why Learning to Think Critically is Hard

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By Rose O. Sherman, EdD, RN, FAAN I had an interesting discussion with a group of nurse leaders about the challenges they see with their RNs around critically thinking through complex situations. They observed that new nurses ask for recipe-like guidelines for every situation. Nursing does not work that way, they noted - every patient is different, and there are so many … [Read more...]

Teaching Team Backup

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader recently talked with me about comments several patients had made to her while she was leader rounding. They said they observed a lack of teamwork among the staff. One family member noted that she had seen one of our staff at the desk on her phone while the call lights were ringing throughout the unit. The leader was … [Read more...]