By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently presenting to a group of nurse leaders and asked the question about whether they had ever lost control of their emotions in front of their staff. Many in attendance had but one leader's response really surprised me. She saw nothing wrong with displaying her anger because "this is who I am and people have to get used … [Read more...]
Making Feedback More Effective
By Rose O. Sherman, EdD, RN, FAAN I was recently reminded of the devastating impact that negative feedback can have on a staff member when it is put off until an annual evaluation and was never addressed before. If you ask any nursing leader about challenging parts of the role, the issue of having to give negative performance feedback is high on the list of least favorite … [Read more...]
Framing Complex Issues for Staff
By Rose O. Sherman, EdD, RN, FAAN I was recently asked an interesting question during an interview. The writer and I had been discussing value-based purchasing, bundled payments and a host of other issues around health reform. She observed that all of these topics were complex and then asked, "how can managers frame this issues for staff in a way that they can … [Read more...]
The Best Leaders are Readers
By Rose O. Sherman, EdD, RN, FAAN I am often surprised when I talk with nurse leaders and ask how they stay current with healthcare issues to learn that they rarely do any reading. There is strong evidence that the best leaders are the best learners. As an outcome of their research with leaders globally, Kouzes and Posner in their book The Truth about Leadership identify … [Read more...]
Being Strategic About the Pending Nursing Shortage
By Rose O. Sherman, EdD, RN, FAAN The Atlantic magazine features a story this month titled The US is Running Out of Nurses. It is pointed out in this article that nursing workforce projections are being revised because of the growing demand for nurses in so many new emerging areas. This is coupled with an aging workforce who are now retiring and an aging population in need … [Read more...]
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