Emerging Nurse Leader

A leadership development blog

What Great Managers Do Differently

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By Rose O. Sherman, EdD, RN. NEA-BC, FAAN All of us have probably worked for at least one manager who was great.  What do these managers do differently and what can we learn from the research about them?  In the updated book  First Break All the Rules, researchers from the Gallup Corporation answer the question by evaluating 25 years of research with more than 80,000 … [Read more...]

Coaching New Graduates

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The role of nurse leaders today is more coaching and less managing.  This is especially true with our millennial workforce.  New graduates today want coaching and guidance.  They may sometimes resist feedback but will be more receptive if it is presented as a "coaching moment". What you might not realize is that although reality … [Read more...]

Helping Staff With Their Communication Skills

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I had a mentor who often said that it is the "soft skills" that are often the "hard skills" to master.  Communication is certainly at the top of that hard skills list.  Poor communication skills in healthcare environments can lead to medical errors, fragmented care, poor team coordination and incivility. In this time of social … [Read more...]

Expanding the Career Options of Novice Nurses

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A CNO colleague recently asked me what had changed with baccalaureate nursing education.  It seems that every new graduate she hires today comes in with the goal of becoming a nurse practitioner (quickly).  She wondered if any of these bright, high energy new nurses had even considered other career opportunities.  It is a good … [Read more...]

Using Your Gallup Q12 Results

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By Rose O. Sherman, EdD, RN, FAAN           Many healthcare organizations today use the Gallup Q12 to assess employee engagement.  I often hear nurse managers complain about the questions.  They wonder if there is a direct relationship between how staff answer these questions and other outcome measures.  They are also often at a … [Read more...]