By Rose O. Sherman, EdD, RN, FAAN Nurse leaders face many challenging situations and it can be difficult at times to remain calm. I remember my first leader (then called a head nurse). She was the calmest person I have ever encountered in healthcare. I asked her one day how she was able to remain so calm even in crisis situations. She told me she was a firm believer in … [Read more...]
Managing Conflict Effectively
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Guiding team members to get past their day to day problems, conflicts and communication issues toward a goal of working as a high performance work team can be a significant leadership challenge. Yet, nowhere are the stakes higher than in the health care, where team synergy and interdependence are required for high quality patient … [Read more...]
Clarifying Your Preferred Communication Style
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Communication is challenging in today’s environment with both the diversity in the workforce and the culturally diverse patient populations served by health systems. Leaders often report in studies that there are significant differences among team members in values and beliefs about non-verbal behaviors, use of social networking and … [Read more...]
When You are Promoted from Within
By Rose O. Sherman, EdD, RN, FAAN Having work experience in an organization when you accept a leadership role is often a tremendous advantage but it can also present some unique challenges. On the positive side, you will not have the steep learning curve about the unit/organizational culture or staff that a leader selected outside the unit might experience. But … [Read more...]
Your 2018 Leadership Goals
By Rose O. Sherman, EdD, RN, FAAN It is a brand new year. The great thing about a new year is that gives us an opportunity to begin again especially if 2017 was challenging for you. While it is not unusual to establish personal and professional goals for ourselves that we hope to achieve during the year, the evidence indicates that most people end up abandoning the goals … [Read more...]
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