Emerging Nurse Leader

A leadership development blog

When You Don’t Respond to Emails

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One of my Millennial nurse leader students was upset because her Chief Nursing Officer had spoken to her about her lack of responsiveness on email.  I don't like email, she explained to me.  I prefer to be texted.  The challenge is that her organization uses email as their official communication mechanism so opting out is not really … [Read more...]

Nurse Engagement Starts with the Leader

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The other day, a nurse manger talked with me about her unit's Gallup Q12 scores.  They were disappointing.  I asked her to think about her own level of engagement.  She said she had withdrawn from her work because she felt so overwhelmed with her new responsibilities.  We know that engagement starts with the nurse leader coach. … [Read more...]

The Human Costs of Mergers

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN It seems that each week, there are more announcements about impending mergers of health systems.  The American Hospital Association recently released a study that indicates that mergers have the potential to achieve results in the following three areas: Mergers decrease costs due to economies of scale, reduced costs of … [Read more...]

Confronting Difficult Behavior

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I recently had a conversation with an Uber driver who told me about an experience with an angry, out of control passenger.  What he described to me was behavior from patients and sometimes staff during my years of working in the Department of Veterans Affairs.  I quickly learned that these interactions were never pleasant but … [Read more...]

Nurse Leaders as Makers

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN These are challenging times for nurse leaders. Healthcare environments are undergoing rapid change requiring their leaders to be both nimble and adaptable. At the same time, the needs of the contemporary nursing workforce have also changed. Gone are the days of command and control leadership when staff were expected to be grateful … [Read more...]