Emerging Nurse Leader

A leadership development blog

Turn Down the Drama at Work

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN It comes up in almost every leadership session that I teach.  Leaders want to know how to deal with the drama queens and kings that work for them.  I can relate this back to my own experience when I was a manager.  My evening charge nurse while extremely competent was also a drama queen.  Every afternoon when she came to work, I … [Read more...]

When Interprofessional Teamwork Efforts Fail

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A manager recently asked me how she could build Interprofessional teamwork on her surgical unit when the surgical residents had been given the option of opting out on bedside rounds.   Her patient satisfaction scores involving communication with health providers were low. Her process to introduce the rounding was well thought … [Read more...]

Exercising More Leadership Diplomacy

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader colleague shared with me that she had received her 360 degree feedback results.  A theme in the responses from her peers, supervisor and direct reports was that she often lacked diplomacy when working with others.  This was very helpful feedback because a lack of diplomacy could stall her leadership advancement and … [Read more...]

Group Think

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Group Think has been defined as psychological phenomenon that occurs within a group of people when the desire for harmony or conformity in the group results in an incorrect or flawed decision-making outcome. Group members try to minimize conflict and reach a consensus decision without critical evaluation of alternative ideas or … [Read more...]

Your Team at Night

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked the question by a nurse manager about how to manage the night shift when you are not there. It is a great question and one that managers often struggle with. You want to be supportive and visible. Yet at the same time, you get caught up with the chaos of the work leaving little time to think about how to best … [Read more...]